https://whitleylawfirm.com/careers/
All Jobs
All Jobs
Workers Compensation Case Manager Raleigh, NC

Workers Compensation Case Manager

Full-Time • Raleigh, NC

Teamwork is at the heart of everything we do at Whitley Law Firm. That starts with how we treat each other. When you join Whitley Law Firm, you join a team that lifts each other up. Our lawyers and staff enjoy working together because we all share the same goal: Providing whole-hearted care for our clients while supporting our peers and our community. Just as we take care of our clients, we care for our employees with all our heart.

Responsive recruiter
 
Whitley Law Firm is looking for an experienced Case Manager to join our Workers' Compensation team. Employees at Whitley Law Firm share a mission of obtaining the best results for our deserving clients.

The Workers’ Compensation (WC) Case Manager plays a pivotal role in efficiently managing the lifecycle of workers' compensation cases. Acting as a liaison between medical providers, vendors, attorneys, and clients. The Case Manager ensures seamless and timely communication and documentation using Case Management Software while ensuring exceptional client service throughout the client’s case.

Anticipated Schedule: Full-Time | Monday - Friday | 8:30am - 5:00pm

Key Responsibilities:
  • Case Management: Effectively managing up to 150 cases and organizing all case-related correspondence and documents from clients, courts, and opposing counsel, ensuring timely responses and comprehensive documentation. Managing cases from inception to resolution, including handling disbursements.
  • Deadline Management & Calendaring: Calendaring court deadlines, attorney meetings, service and response deadlines, and updating the calendar with hearings, client meetings, mediations, etc.   
  • Medical Records & Bills: Overseeing the collection, summarization, and maintenance of medical records and bills in preparation for mediations and hearings, ensuring all relevant records are organized and accessible, and creating an ongoing list of unpaid medical expenses.
  • Client Communication: Maintaining clear, professional, and proactive communication with clients regarding discovery requests, case updates, strategic developments, medical treatment, and benefits. 
  • Drafting: Drafting, reviewing, and proofreading, correspondence, discovery responses, motions, affidavits, and other legal documents.
  • Commission Filings: Filing forms and legal documents with the North Carolina Industrial Commission, including e-filing. Manage the service-of-process for legal documents and summonses in compliance with Commission rules.
  • Deadline Management: Tracking and managing all deadlines, including discovery timelines, responses to motions, mediations, etc.
  • Scheduling & Coordination: Coordinating and scheduling mediations, meetings with clients. 
  • Discovery Management: Preparing responses and supplementing discovery requests in a timely and accurate manner while ensuring compliance with case-specific needs and timelines. 
  • File Review & Maintenance: Reviewing case files for completeness, identifying missing documents, and ensuring the accuracy and proper filing of all case-related materials. Maintain an ongoing list of unpaid medical expenses.
  • Administrative and Additional Tasks: Copying, scanning, mailing, filing, and other administrative projects. Performing any other tasks required to support the efficient and effective management of ongoing workers’ compensation cases.
  • Preferred experience in handling depositions, hearings, and pre-trial task.
Required Skills & Abilities:
  • Excellent verbal and written communication, interpersonal, and client service skills, with the ability to de-escalate and handle client concerns as needed.
  • Must exhibit strong critical thinking and analytical abilities, with keen attention to detail and accuracy in all aspects of case management and the ability to operate both independently and as part of a team.
  • Exceptional organizational skills and time-management capabilities with the ability to effectively prioritize multiple tasks and manage a high caseload.
  • Must be fluent in English, Bilingual in Spanish is a highly preferred.
  • Strong proficiency in utilizing case management software and office technology.
Education & Experience Requirements:
  • High school diploma or equivalent required; associates or bachelor’s preferred in relevant field of study. Paralegal Certification or relevant studies preferred.
  • Minimum of two (2) years’ recent experience in North Carolina Workers’ Compensation case management, preferably working as a case manager or paralegal, or similar capacity in a law firm, personal injury law firm experience preferred.
  • At least one (1) year of demonstrated experience utilizing case management software.
 Benefits:
  • 401(k) Retirement Plan eligibility + Employer contribution after 6 months
  • Medical, Dental, Vision insurance + Employer contribution
  • Medical and Dependent Care Savings Accounts: HSA, FSA, DCA 
  • Company paid Life Insurance and Short-Term Disability (STD)
  • Paid time off (PTO) + 12 Company Paid Holidays, and Birthday PTO
  • Additional time off: Wellness Days and Community Volunteer Days
  • Employee Assistance Program (EAP)
  • Parental leave after one (1) year of service 
Compensation: $25.00 - $27.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Privacy Policy

Perks & Benefits

We offer a full slate of traditional benefits and we know that time for self-care and time with friends and family is important, so we offer flexibility to ensure our employees enjoy a healthy work-life balance. 
Medical, Dental, & Vision Plans
Available for enrollment within 30 days of hire Employer Contributions towards the plan
Paid Time Off
12 Paid Holidays & Vacation Time, Birthday PTO, Volunteer Days, & Wellness Days
401(k) eligible
Retirement Plan
Life Insurance and Short-Term Disability (STD)
Group Life Insurance and STD + additional voluntary coverage
Additional Coverages
Accident, Cancer, Hospital Indemnity, and Critical Illness Coverage
Paid Parental Leave
After 1+ years with the organization
EAP
Employee Assistance Program
Wellness perks
Medical plan and voluntary activity perks
Whitley Law Firm
Privacy Policy